by Jim Euchner | May 14, 2020 | Work, Technology & People - blog
During the pandemic:Amazon announced (3/16/20) that it is seeking to hire 100,000 people in its warehousing and delivery sectors. By comparison, UPS has a total of about 444,000 employees and FedEx has about 425,000 employees. Amazon, which is the source of many of...
by Jim Euchner | May 4, 2020 | Work, Technology & People - blog
When you relocate from one residence to another, you are far more likely to change the brand of toothpaste that you use than at other times. The same is true of your cable TV provider, your laundry detergent, and where you buy household supplies or furniture. I...
by Jim Euchner | Apr 23, 2020 | Management Matters
As Will Rogers said, “It’s not what we don’t know that gets us into trouble. It’s what we do know that just ain’t so.” This column discusses how “best practices” can get in the way of better practices. Read...
by Jim Euchner | Apr 23, 2020 | Management Matters
User innovation and innovation communities are both growing in importance for firms and coming to be better understood. This column introduces a special issue of RTM on user innovation, with an interview with the originator of the concept, Eric von Hippel. Read...
by Jim Euchner | Apr 23, 2020 | Technical Papers
J. S. Weingarten and J. A. EuchnerWax in wells and flowlines can account for significant additional operating costs. Presented in this paper are laboratory and analytic methods that can be used to estimate both the critical operating conditions and the deposition...
by Jim Euchner | Apr 23, 2020 | Technical Papers
T. K. Perkins and J. A. EuchnerWhen a newly constructed natural gas pipeline is put into service, it can be safely purged of air by injection of a slug of inert gas, such as N2. The method of sizing the required slug is based on a model of dispersion in turbulent flow...
by Jim Euchner | Apr 23, 2020 | Technical Papers
Henry Rabinowitz, Jack Flamholz, Erica J Wolin, James Euchner MAX is an expert system that diagnoses problems with the local loop of the landline telephone network. Read Article
by Jim Euchner | Apr 23, 2020 | Technical Papers
Elissa Gilbert, Rangnath Salgame, Afshin Goodarzi, Yuling Lin, Sanjeev Sardana, and Jim Euchner Arachne is a decision-support system developed by NYNEX to automate its interoffice facilities planning. By integrating heuristic rules and optimization techniques in an...
by Jim Euchner | Apr 23, 2020 | Innovation in Practice
At the Innovation Leaders Forum in 2013, I discussed creating a culture of innovation, using the parable of the soil as a metaphor. In the presentation, I argue that new business innovation is change management. See Video
by Jim Euchner | Apr 23, 2020 | Innovation in Practice
Aston University has formed a consortium of manufacturing companies seeking to move toward advanced services (servitization). This presentation summarizes Goodyear’s path to advanced services. Read Article
by Jim Euchner | Apr 23, 2020 | Innovation in Practice
Attached are the slides presented at Unleashing Innovation on March 23, 2016 on the business model innovation practice at Goodyear, with an emphasis on designing and conducting experiments to learn and reduce the risk of new business models. Read Article
by Jim Euchner | Apr 23, 2020 | Innovation in Practice
Successful innovation requires the management of multiple contexts: those of the customer, the offering itself, the business model for the offering, and the strategic aims of the hosting corporation. An approach to managing these contexts and the constraints they...
by Jim Euchner | Apr 23, 2020 | Innovation in Practice
Business model innovation is often the key to capturing value from innovation. Developing and implementing new business models in practice, however, is difficult and fraught with risk. This paper discusses a systematic approach to developing new business models and...
by Jim Euchner | Apr 23, 2020 | Conversations
Paul Polak has dedicated himself to the proposition that corporations can help the 2.6 billion people in the world living on less than $2 a day—and make a profit doing so. His various ventures are all dedicated to finding practical solutions to attack poverty at its...
by Jim Euchner | Apr 23, 2020 | Conversations
Clay Christensen defined the term disruptive innovation after studying why companies fail while listening to their best customers and making what seem like good business decisions. In this interview, he discusses how to identify, think about, and manage disruptive...
by Jim Euchner | Apr 23, 2020 | Conversations
John Seely Brown has been at the center of many of the most profound shifts in R&D management over the past three decades. As Chief Scientist at Xerox Corporation and director of PARC, co-chair of the Center for the Edge, Silicon Valley board member, and prolific...
by Jim Euchner | Apr 23, 2020 | Conversations
Vijay Govindarajan and Chris Trimble have studied why established firms succeed and fail in delivering innovation inside what they call a company’s performance engine. In this interview, Govindarajan emphasizes three concepts: forgetting lessons from the past that may...
by Jim Euchner | Apr 23, 2020 | Conversations
Digital technology is clearly changing the products and services that we use every day, but Youngjin Yoo sees a much more fundamental change. He believes the rise of digital technology is changing the very essence of products, making them generative. Increasingly,...
by Jim Euchner | Apr 23, 2020 | Management Matters
This column discusses the distinction between what I call open boundary innovation, which operates within the current management paradigm, and open-source innovation, which redefines the boundaries of the corporation itself. Read Article
by Jim Euchner | Apr 23, 2020 | Conversations, Management Matters
During the Deepwater Horizon oil spill, many people proposed crowdsourcing the solution. In this column, I discuss the naive expectations of some crowdsourcing initiatives and the erosion of trust in experts. I identify five criteria that may be prerequisites for...
by Jim Euchner | Apr 23, 2020 | Management Matters
Digital technology is allowing us to do things we could never do be- fore (or do as easily), but we are spinning off information as a consequence, with profound implications for our experience of life. Read Article
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