• Intelligent technologies are disrupting industrial businesses at an accelerating rate.
  • Making the technology work is only 15% of the solution
  • Intelligent systems integrate the work of people and machines.
  • The most productive systems are designed to engage the intelligence and commitment of people at work. 
  • Companies need customer-centered approaches to developing new businesses.
  • Lean Startup works, but its practices must be adapted to be successful in industrial firms.
  • Product-led business models do not capture value from intelligent systems.
  • Forward-looking industrial companies are exploring services-led and data-intensive business models.