Outside Insight Consulting works with clients to create business value from innovation.  Intelligent systems integrate the work of people and machines. The most productive systems are designed to engage the intelligence and commitment of people at work. 

I work with clients to:

  • Assessing technology in use
  • Designing work for people + machines
  • Incorporating participative design in the development of intelligent systems
  • Addressing organizational issues necessary for success
  • Integrating policy considerations with the AI system

Addressing these issues early accelerates value capture.

Delivered intelligent systems for maintenance, design and operation of the network for a telecommunications company; aggregate savings were over $40 million/year

Assisted a Non-Destructive Testing organization in the implementation of a safety-critical strategic AI application.

“Automation Manifesto”  Read Article