Reconsidering Best Practices

As Will Rogers said, “It’s not what we don’t know that gets us into trouble. It’s what we do know that just ain’t so.” This column discusses how “best practices” can get in the way of better practices. Read...

User Innovation

User innovation and innovation communities are both growing in importance for firms and coming to be better understood. This column introduces a special issue of RTM on user innovation, with an interview with the originator of the concept, Eric von Hippel. Read...

Safe Purging of Natural Gas Pipelines

T. K. Perkins and J. A. EuchnerWhen a newly constructed natural gas pipeline is put into service, it can be safely purged of air by injection of a slug of inert gas, such as N2. The method of sizing the required slug is based on a model of dispersion in turbulent flow...