- Intelligent technologies are disrupting industrial businesses at an accelerating rate.
- Making the technology work is only 15% of the solution
- Intelligent systems integrate the work of people and machines.
- The most productive systems are designed to engage the intelligence and commitment of people at work.
- Companies need customer-centered approaches to developing new businesses.
- Lean Startup works, but its practices must be adapted to be successful in industrial firms.
- Product-led business models do not capture value from intelligent systems.
- Forward-looking industrial companies are exploring services-led and data-intensive business models.